The Business Correspondents course provides a comprehensive overview of financial inclusion and banking, emphasizing the role of intermediaries in extending banking services to unbanked and underbanked populations. It delves into the functions and responsibilities of Business Correspondents (BCs) in India, who act as a vital link between banks and customers in remote or rural areas. Participants gain insights into various banking products and their target customers, along with the importance of Know Your Customer (KYC) procedures and application processes. The course also covers transactional tools and risk management practices essential for BCs to facilitate secure and efficient financial transactions. Additionally, it equips learners with the basics of selling techniques and emphasizes the significance of accounting and settlement processes in maintaining financial transparency. Moreover, the course underscores the pivotal role of customer service in building trust and fostering financial literacy among customers, showcasing the range of apps provided by banks to BCs to enhance their service delivery capabilities and streamline operations. Overall, the course empowers BCs with the knowledge and skills necessary to effectively serve as intermediaries in expanding financial access and promoting inclusive growth.